Privacy Policy

Shanghai Yantai Chemical Co., LTD. ("we", "us") takes your personal information and privacy seriously. This policy explains what information we collect when you browse this website or use our RFQ and contact forms, how we use it, and the rights you have.

1. Information We Collect

1.1 Information You Provide via Forms

When you submit the RFQ (Request for Quote) form or the Contact form on this website, we collect:

• Name
• Company name
• Email address
• Phone number / WhatsApp number
• Product and purchasing requirements (product name, grade/specification, quantity, origin, destination, packing, application and your message)

Name and email are required so that we can get back to you; all other fields are optional and help us prepare a more accurate quotation.

1.2 Information Collected Automatically

• Cookies and local storage: To remember your language preference (Chinese/English), record your cookie-banner choice, and keep your form submissions secure.
• Server access logs: Including IP address, browser type, visit time and pages visited, used only for site security and traffic statistics.

2. How We Use Your Information

We use the information collected only for the following purposes:

• Processing and responding to inquiries and messages submitted via our RFQ or contact forms;
• Preparing quotations, product documentation and sample arrangements for you;
• Remembering your language preference and keeping the website functioning properly;
• Maintaining site security and preventing malicious submissions;
• Analysing traffic statistics to improve our website.

We do not use your information for marketing campaigns beyond the purposes above; we will not send you commercial emails unless you ask us to.

3. Sharing and Disclosure

We do not sell, rent or share your personal information with any unrelated third party. Disclosure may occur only when:

• Required by laws, regulations, regulators or judicial authorities;
• Necessary to protect our legitimate rights (e.g. against malicious submissions or fraud);
• With your explicit consent.

4. Storage and Retention

Information you submit via forms is stored in this website's database and in our business mailbox. We retain it only as long as necessary for the purposes described above; once our business relationship ends, you may request deletion at any time.

5. Cookie Policy

This website uses the following cookies:

You may clear or disable cookies in your browser settings. Doing so may affect features such as language switching, but all public content remains accessible.

6. Your Rights

Regarding the personal information you provide to us, you have the right to:

• Ask whether we hold your personal information and what it contains;
• Request correction of inaccurate information;
• Request deletion of your personal information;
• Withdraw your consent at any time.

To exercise these rights, please email us at: Sharon@yantaichems.com

7. Updates and Contact

We may update this policy from time to time; changes will be published on this page. If you have any questions, comments or requests regarding this policy or our processing of personal information, please contact:

Shanghai Yantai Chemical Co., LTD.
Address: Room 1701-1702, Piaoying Century Mansion, 578 Tianbao Road, Hongkou District, Shanghai 200086, P.R.China
Email: Sharon@yantaichems.com
Phone: +86 138 0176 1019 / +86 153 0166 9802